Thursday, January 20, 2011

Outsourcing Edge by Acroseas


If there are two things which we Humans accept in life, they are, first, being unnervingly optimistic even in highly impossible situations and second (most annoying of all), believing in any type of testimonial and accepting it to be true without any second thought.
I say this through personal experience, because today, I am actually annoyed at our immaturity towards decision making. No, this is not on account of any type of loss which I have suffered, but it is on account of all the losses WE, as humans, are suffering from.
One brilliant example would be outsourcing medical transcription. Accept it, they cost you a fortune. People who have been bombed with these medical transcription bills know what the rates are.
Also, when other countries offer to provide the same services at a cheaper rate, we develop perceptions about them being a scam and of poor quality.
India for one, has been blamed to have delivering extremely poor quality of medical transcripts. That may have happened in one instance but people have generalized the whole country for it. This is indeed very disappointing. I myself have outsourced medical transcription from an Indian company called Acroseas Global Solutions, I didn’t find any such problem with my report. In fact, it was accurate and impeccable.
We need to think from our heads and not from those of others.

Thursday, October 21, 2010

Medical Transcription Services Outsourced To India

You can now turn to India to meet all your transcription requirements. Several leading medical transcription service providers with genuine expertise have come up throughout India, to cater to the medical and legal transcription needs of offshore clients. The result of course is achievement of highest possible quality at very reasonable costs.

Skilled transcriptionists in India, who are knowledgeable in all areas of medicine, use latest technology to service the ever-increasing customer base of single doctors, clinics, practices and hospitals of all sizes. Additionally, support teams work with clients to provide quick and best solutions. Medical transcription service providers in India are equipped to act as capacity-rich partners, who can handle huge lines of transcription with speed and accuracy. These outsourcing service providers are ideally suited to customers with large, high volume transcription needs as well as those with lesser volume of transcription needs.

Following is the kind of medical transcription work that can be outsourced to India

* Operative Note

* Discharge Summary

* Medical Billing

* Progress Note

* SOAP Note

* Letters

* Initial Evaluation and Management

* Independent Medical Evaluation

* Telephone Consult

* Consultation

* History and Physical Notes, and more!

Indian medical transcription companies use secure streaming over the internet for handling of dictations or voice files and for the delivery of completed work. One thing to look out for is the security standards employed by these companies. It is desirable to meet the guidelines established in the four HIPAA categories specific to Transcription related organizations, including Administrative Procedures, Physical Safeguards, Security Services, and Security Mechanisms.

Transcription companies in India serving offshore companies boast of experienced production and quality Assurance professionals. All are HIPAA compliant, quality controlled, confidential, efficient, inexpensive, and secure. Proof reading teams ensure that there are no English or formatting errors. The world of opportunity also lies in the fact that these service providers minimize costs without compromising on quality and timely delivery.

To sum up, a vast pool of English speaking resources, Cost-savings, and quicker turn around time, are the advantages of outsourcing medical transcription to India.

Medical transcription outsourcing is one of the fastest growing outsourcing products. Most prestigious hospitals in US and other parts of the world are outsourcing their medical transcription work to India. Also, it is a very important part of the health care industry. Hence, physician's groups, individual doctors, as well as hospitals and clinics, all turn to India to receive superior, completely accurate and legal quality transcription work, done with utmost care and quali

Saturday, September 18, 2010

Medical Transcription - BPO Services

Indian software services BPO companies are setting their sights on the healthcare outsourcing market. Hospitals and large physician groups in the US outsource activities such as patient records, handling claims, medical policies for the government and third party administrators (TPAs), so that hospitals do not have to bear these overheads. 

Indian BPOs, which earlier forayed into the healthcare segment through medical transcription, which involved necessary documentation to satisfy regulatory and insurance provider requirements, are now looking at high-end outsourcing contracts.

RTechMD believes in superior listening skills and retention power, that’s why we able to produce better results in certain fields of medical transcription.

Saturday, August 14, 2010

Medical Transcription Industry back in action ????

It was almost a cottage industry in the 90s, only to lose steam in 2000. 

But if you thought the medical transcription (MT) industry in India is history, think again. 
Latest studies reveal that it is raring to take off yet again. And this time, the future is well chalked out. 

When it took off in the 90s, anyone with a little space and enterprise opened an unit in their living room. 

Unfortunately, the boom didn't last and hit rock bottom in 2001. The reason: Too many entrants, lack of entrepreneural skills and knowledge of industry and security issues. Many small players opted out. 

But since 2004, the sector has slowly but steadily worked its way up. Now, it generates revenues worth $195 million. The figure is expected to go upto $647 million by 2010, according to ValueNotes study. 

In fact, the study found that at present, India-based MT vendors employ around 18,000; by 2010, the numbers will go up to 52,000. A Nasscom study released last month too confirms this northward move of the Indian MT industry. It says India has 120 to 150 MT companies which earn an annual income of $220 to $240 million. 

According to experts the industry will witness further consolidation with large American MT service organizations eyeing smaller Indian offshore vendors 

Experts say there has been a systematic ramp-up and a steady flow of business from the US to India which is our largest market. 

If things go this way, the industry will see good times again.

Tuesday, July 20, 2010

What Books Should a Medical Transcriptionist Own?

Hello! Welcome to my blog! Every medical transcriptionist needs to have a good collection of reference materials close by. Today, I was researching what books a medical transcriptionist needs to own. I learned that reliable reference materials can really make the difference when you are in "down time" and trying to beat a tight deadline. It is amazing how many different reference materials there actually are available for MTs to use! Although I found a variety of answers, there was still one basic recurring response: a grammar and style guide, an English dictionary, at least one complete medical dictionary, at least one drug index, and a diverse collection of specialty books are essential to own.

So, before you start your own medical reference collection, take the time to research what books are available to you. Also, take the time to research places to buy these books. A good place to start is by checking your local library for book sales. I was lucky enough to learn about one such book sale through the "Friends of the Library," which is an organization that holds an annual book sale open to the public. There is a great collection of used medical reference books to be picked up here for a fraction of the cost you would spend on brand new books, and the money raised is all donated to your public library.

Sunday, June 6, 2010

Military Spouses and Medical Transcription

Today, I was reading about one of the latest topics in the news; medical transcription and its impact on the lives of military spouses. After having spoken with a few women whose husbands are in the military, I can definitely understand how medical transcription would be an excellent career choice for them. One of the biggest complaints these women had was that they could not use their college degrees very readily because of frequent relocations, which equated to frequent job changes as well. With medical transcription, however, this would not be a problem because they could maintain the same accounts wherever their families might be relocated.

An article on Media-Newswire had this to say: "The departments of Defense and Labor are collaborating with the AHDI and the Medical Transcription Industry Association to promote the medical transcription field as a viable career for military spouses. "

I am glad to see so much cooperation between these organizations. The men and women who serve and protect our country rearrange their lives so that we can live ours with freedom and respect. It is refreshing to see respect for them and their sacrifices through this collaboration

Monday, May 3, 2010

National Hospital Week

May 7-13 is National Hospital Week. This week is set aside to recognize hospital employees everywhere for their dedication to health care and their compassion for the patients they treat.

Working in a hospital environment can be very challenging, but it is also very rewarding. There are many different aspects to patient care that must be upheld with the patient's satisfaction in mind. Every employee who comes in contact with a patient has a vital role in maintaining the high quality standards of health care that every person deserves and expects. Be it the switchboard operator who answers the patient's phone calls, the employee who registers the patient, the nurse giving direct care, the doctor examining the patient, the medical transcriptionist transcribing the reports, the billing clerk filing the patient's health insurance claims or collecting payment for the hospital bills, or any other employee in between; every employee is a part of the team that ensures patient satisfaction.

There is nothing that compares to the feeling of satisfaction you get in return as a hospital employee when you really go that extra mile to ensure that a patient feels like he/she is truly receiving the best medical care possible. There are occasions when patients will come back to the hospital just to say, "Thank you". Other times, patients call or send a card expressing their gratitude and satisfaction with these things. Those, to me, are the best parts about working in the health care field. I love knowing that the patients are truly receiving health care that they can rely on.

So, I hope each of you has a wonderful National Hospital Week! Thank you for helping to make the difference in health care!

Thursday, April 15, 2010

Climbing the Mountain and Establishing Your Base

“Ability may get you to the top, but it takes character to keep you there.”

-- Author unknown.


It takes hard work and determination to reach a goal. However, to maintain that goal requires intelligence and inner strength. That willingness and desire to strive for and maintain excellence is what truly defines one’s character. A person must be willing to settle for nothing less than his/her personal best consistently to truly become distinguished from the crowd.

I believe that it is this same character that defines what a medical transcriptionist is. A medical transcriptionist ensures that every transcribed document is as good as it possibly can be; thorough and polished. Every detail counts, and a medical transcriptionist will leave no stone unturned to ensure the integrity of such work. That is why I have chosen medical transcription as my career. It is a profession in which excellence is consistently strived for and achieved.

Sunday, March 14, 2010

What Do You See?

"What we see depends mainly on what we look for."

-- Author unknown.

What do you see when you look at a medical report you have just transcribed? Does everything look accurate? Sometimes first appearances can be deceptive.

While I was completing my online Comprehensive Medical Transcription course from the University of Central Oklahoma, I learned a very useful trick for viewing what I had transcribed with a new pair of eyes. Listening to the dictation a second time while carefully proofreading makes errors in word usage stand out like red flags. I realize that the experienced MTs reading my posts will already know this. However, if you are still in training or new to the field, this trick might make a difference for you.

One of my professional goals is to help educate other MTs while I continue to learn more myself. I have found that no matter how much knowledge I have gained, there will always be far more to obtain. Experience is often one of the best teachers, so I hope to broaden my field of view by learning from the experiences of others as well.

Monday, February 1, 2010

Big Opportunities from Big Businesses

 read an article written by Sara Eisen for Medill Reports Chicago that described an annual conference for the Midwest Business Group on Health. These business leaders, consisting of more than 200 individuals from a diverse group of public and private companies, are gathering this year to discuss the advantages to expanding company health care benefits. They are trying to persuade other companies that there are many good reasons to give employees more health benefits. Some of these reasons include less productivity loss due to employee illness, lessened existing health conditions, and increased health awareness overall. If successful, these changes in health care benefits packages would lead to steady work for MTs as more employees were receiving health screenings and additional services to maintain their health

Wednesday, January 13, 2010

Recognizing Heart Disease

Lately it seems that there are an increasing number of news stories related to heart disease. Medical transcriptionists should be aware of this disease in particular as it has increasing risks for individuals who lead sedintary lifestyles. Medical transcriptionists often spend several hours at a time working at their transcription stations. 

Although February is actually American Heart Month, it is a sound idea to become educated about such prominent health concerns no matter what month it is. Cardiovascular disease is America's top cause of death. Sadly, many of these deaths could have been avoided if there was a greater awareness of the symptoms of this killer.

The main symptoms to watch for include:


  • Chest pain/discomfort
  • Upper body pain/discomfort (particularily the arms, back, neck, jaw, and/or stomach)
  • Shortness of breath
  • Cold sweats
  • Nausea/vomitting
  • Lightheadedness
To learn more, please visit the links below:

Thursday, August 27, 2009

ENT Transcription

reports for the ENT (ears, nose, and throat) Department of Medicine.

Our medical transcription company is a renowned organization that serves physicians all over the US regarding their transcription needs of every departmenet of medical world including ENT.

In short, these are the advantages that one gets by being with us:
  • Fast turnaround time (TAT)
  • Excellent and exact transcription service tailored to meet the needs of a specific client
  • Extensive knowledge of medical transcription business
  • AAMT amenable transcription service
  • Round-the-clock assistance

Our proven AAMT compliant transcription with 12-24-hour turnaround time guarantees 99% accuracy in ENT transcription and in turn value of your money.

NOTE: The only thing that we ask from our clients is to provide us with “Correct Templates and Samples” for each of their document types in order to enable us to serve them better.

OUR MOTTO: To take care of every need of physicians concerning their transcription requirements so that they save on their time to serve humanity better.

Tuesday, July 14, 2009

The Eyes Have It

Medical transcriptionists spend several hours a day staring at their computer screens. This can lead to eye strain and other visual problems over time. That is why it is important to take preventative measures to ward off unnecessary visual disabilities.

Short breaks can help alleviate or lessen symptoms of eye strain and other visual problems caused by staring at a computer monitor for long periods of time. Practice moving your eyes to distant objects periodically or closing your eyes for a moment or two. Another thing to try is adjusting the brightness of your monitor to a more comfortable level. Adjust the distance you sit from the monitor and its angle to lessen the glare on the screen. Consider purchasing a glare-reduction filter or adjusting the lighting in the room you are working in. A little prevention can go a long way; especially over time. So, try putting these practices into use and see the difference for yourself!

Saturday, June 20, 2009

Doctors/Physicians joins Medical Transcription BPO

Moving into healthcare sector and medical transcription, the job opportunities for doctors and nurses in the country are getting widened, an industry expert said.

In a BPO firm, the job of a doctor can include medical billing, transcription and coding for the US hospitals.

Medical transcription, also known as MT, is an allied health profession, which deals in the process of transcription, or converting voice-recorded reports as dictated by physicians and/or other healthcare professionals into text format.

However, some companies also provides high-end knowledge process outsourcing where a doctor is required to study the reports of elderly patients
and do risk assessment and prepare reports for health Insurance companies in the US.

At present, the IT services and business outsourcing company has 10 doctors in its team who does insurance claim processing, claim and long-term care management.

Dhawal, Head of HR of RtechMD a medical transcription service provider company said: "We generally hire doctors for training our workforce. The doctors in our firm also work as quality analyst for our medical transcription work."

RtechMD currently has 2 doctors on its roll. The doctors are also enjoying this corporate job which comes with fat pay-packet.

Sunday, May 17, 2009

Medical Transcription Industry back in action ????

It was almost a cottage industry in the 90s, only to lose steam in 2000. 

But if you thought the medical transcription (MT) industry in India is history, think again. 
Latest studies reveal that it is raring to take off yet again. And this time, the future is well chalked out. 

When it took off in the 90s, anyone with a little space and enterprise opened an unit in their living room. 

Unfortunately, the boom didn't last and hit rock bottom in 2001. The reason: Too many entrants, lack of entrepreneural skills and knowledge of industry and security issues. Many small players opted out. 

But since 2004, the sector has slowly but steadily worked its way up. Now, it generates revenues worth $195 million. The figure is expected to go upto $647 million by 2010, according to ValueNotes study. 

In fact, the study found that at present, India-based MT vendors employ around 18,000; by 2010, the numbers will go up to 52,000. A Nasscom study released last month too confirms this northward move of the Indian MT industry. It says India has 120 to 150 MT companies which earn an annual income of $220 to $240 million. 

According to experts the industry will witness further consolidation with large American MT service organizations eyeing smaller Indian offshore vendors 

Experts say there has been a systematic ramp-up and a steady flow of business from the US to India which is our largest market. 

Sunday, April 5, 2009

Fun While Doing Transcription.

Fun While Doing Transcription.

We are working in the profession of Medical Transcription and like other profession it also has highs and lows. Although this profession puts you through a lot of challenges but some times it is hilarious that you will really enjoy to work in such profession. On a day-to-day basis we deals with various doctors from different specialty, some doctors you find as interested to really work upon whereas on the other hand there are some you will find them as boring. There are certain instances that really make Medical transcription profession as a joyful profession rather than a tedious one.

One day while transcribing a report I comes across a report where doctor said “Hey, I am telling you not to touch that. Why, don’t you listen to me.” That was instruction to his son not to the MT. That became joke of the day.

In an another medical transcription report doctor dictated “The patient is 29 years of age and had more than 200 sex partners.” That become discussion topic among Medical Transcriptionists.


Sometimes what happens while dictating a report, in the background you listen to a song that you will find to your liking.

The next instance that I have experienced myself while working on a medical transcription report was simply unbelievable. While dictating a report, the doctor started talking to somebody and I thought that he might be talking to somebody in the house or in the clinic, but when the conversation finished up, the doctor was actually working with his/her the dog and giving it a bath. This really sounds very interesting to me and I shared this experience of mine with everybody.

Sometime while editing the reports in every company editors comes across the phrases that makes them laugh and at the same time they feel pity over the medical transcriptionist as they type such things that are sound and look alike. For example, “The patient was having some light snakes in the evening”, but it should be, “The patient was having some light snacks in the evening”, so these phrases really make you laugh.

One interesting case an editor can really come across while editing the reports is linked with the vital signs of the patient and in most of the cases it is related to weight of the patient as the transcriptionist some time writes the weight as 2500 pounds or like that, so that is really next to impossible as the doctor might have dictated it as 250 pounds.

In American there are different doctors from different countries throughout the world, while dictating they are really not able to speak some words in English then they dictates such words in their mother tongue, and these type of cases mostly happens with the doctor who are coming from India especially from Punjab as some time they speak certain words in their Punjabi decent that a person fails to make up what the doctor has dictated as transcriptionistor editor might be from Punjab or not.

Tuesday, March 3, 2009

How Useful is Six Sigma For The Medical Transcription Businesses?

Six Sigma may have been originally devised as a quality management system for use in the manufacturing sector, but over the years it has proved so versatile that now even businesses in the services sector have started using Six Sigma to reduce errors and improve the efficiency of their existing business processes. One of the most recent additions to the list of Six Sigma beneficiaries has been the medical transcription business.

In medical transcription, the thing that often makes all the difference between success and failure is the number of errors that might have been made by a transcription company. Most of the medical transcription projects are now outsourced to third party medical transcription companies and since clients expect a very high level of performance, these companies just cannot afford to make mistakes.

This is the reason why many of these companies have now started deploying time-tested and highly-effective quality control management methodologies such as Six Sigma. To get a better understanding of how useful Six Sigma actually is for the medical transcription companies, we'll discuss some of its associated benefits.

Significant Reduction in Transcription Errors

Since lives depend on accuracy, medical transcription executives just cannot afford to make errors while converting voice messages into electronic text form. Not to mention the transcription company's losses in case the errors exceed the acceptable limits, leading to the decommissioning of the entire project. However, since transcriptionists also have to meet deadlines, it often becomes quite difficult to achieve that perfect balance of productivity and quality. This is exactly where Six Sigma comes into play.

What Six Sigma does is that it helps businesses to identify the root cause that might have been responsible for the majority of errors committed by transcriptionists. Six Sigma focuses on the majority simply because it's just not possible for a company to look into each and every error committed while transcribing. After identifying the root cause, Six Sigma helps businesses to devise effective solutions that are acceptable to both the top management officials and the transcription executives hired by the company.

This way Six Sigma is able to solve the problems without affecting the morale and motivation of the employees. 

Improved Quality Control

By combining statistical tools and techniques with advanced IT systems, Six Sigma enables transcription companies to keep an effective check over the final output. This certainly helps in improving output quality, but what is even better is that the objective is achieved without incurring huge costs. This becomes a possibility because most of the quality control systems are automated and have the capability to identify even the most difficult to detect errors and inaccuracies that might have occurred while transcribing.

Since no additional manpower is required for improving and maintaining the desired quality levels, medical transcription companies are able to make huge savings and that too without compromising on quality.

Six Sigma in the medical transcription business may be a relatively new phenomenon, but still there are many instances that prove the usefulness of Six Sigma in this highly demanding business domain. For proof, you just have to compare the "before and after" financial statements of the transcription companies that have implemented Six Sigma. You can then easily notice that the results after the implementations are far better than they were earlier. 
Article Provided By: My Articles Directory 
About the Author: Tony Jacowski is a quality analyst for The MBA Journal. Aveta Solution's Six Sigma Online offers online six sigma training and certification classes for lean six sigma, black belts, green belts, and yellow belts.

Thursday, February 12, 2009

Transcription Services: What to offer?

Transcription is a valuable service for many industries. You can find transcription services for different fields. Whether you want someone to do audio transcription of interviews, data, legal information, medical records, seminar, conference or any other recordings, a transcriptionist can get you the text you need from the audio format. Quality, accuracy and efficiency are the three essential elements of a robust and effective transcription service offering.

Transcription services now range from small, one-person home-based business to sophisticated, high-tech corporations. Fortunately, technology advances have allowed transcriptionists in one part of the country to work from home for employers located elsewhere.

Transcribers do business within a variety of industries. The following illustrates some formats that the transcriber would transcribe-

Court hearings-the coverage of court room hearings including testimonies

Board meetings/focus groups/conferences- discussion of various agendas among a group of people and their responses

Interviews-dialogues between an interviewer and an interviewee

Medical records- such as patient’s history, consultation, doctor’s advice and pathology reports

Podcasts and videos need to be transcribed and put onto the site for differently abled people.

Transcription services vendor

How can you choose which transcription service to use? Based on the following features, you can judge on your own.
1. Accuracy- A transcription service should provide the final transript, which is accurate and completely error-free. There is no room for making errors as a transcriptionist. Imagine a situation where you were transcribing for a doctor and misinterpreted a medicine! Being a transcriptionist is a serious, meticulous and deadline driven job.
2. Timeliness-A transcription service should provide high-quality final transcript with deadline in mind. Deadline is very important in transcription services.
3. Complete- Whether it is a verbatim transcription or only editing a project, finding a service that will provide a complete product is critical.
4. Cost- This can vary widely. Find out if the transcription services you are considering are billed by the hour, the line, or the job and get estimates in advance of the final cost.

A transcription service is offered at changeable rates and is carried out as freelance or full time opportunity by homemakers, professionals, technical experts and any body who is good in English and typing.
Depending on what type of transcription service you are looking for, there are several options. You can even find transcription services that are able to do translation from another language such as Spanish, Chinese, German or Indian dialects. Transcription services are high-valued businesses and have become more prevalent in many industries and individuals.









Article Provided By: My Articles Directory 
About the Author: Transcription Institute is a Transcription Service company that provides accurate and professional transcription services in various fields.

Tuesday, January 13, 2009

Employing Competitive Edge Technology

In medical transcription process, a physician dictates SOAP notes into recorders or into a dictation server through a telephone. These voice files are sent to a medical transcription company or to a transcriptionist to transcribe and they return a refined document of required medical information.

In Today’s competitive environment a fast paced medical service requires a fast paced medical transcription. Hence transcription service provider has to have quick turn around time.

The another differentiator is a quality and the process of controlling it. Effective records of SOAP notes, especially in the quantities supplied by medical offices, require the technological ability to not only record medical transcription but also to track it and store it.

Unlike standard transcription services, RTechMD employs digital Internet technology. And being in India is able to provide lightning-speed service at a substantial cost savings compared to standard outside transcription services, and at a fraction of the cost of employing in-house transcriptionists. 

You can access a patient/client record online, as long as you have the password for your account, you can log in to our secured Web site and download the needed information from any computer – anywhere in the world! 

Your transcribed notes can be automatically sent to your e-mail address and/or to any number of other addresses, or faxed to any specified recipient(s). 

Whichever method you use, upon receipt of your voice files, our system logs them in and uploads them to our secure Web site, where they are accessed by our expertly trained and experienced transcriptionists

Wednesday, August 13, 2008

Smallpox Vaccine

Today is the anniversary of the invention of the smallpox vaccine. It was reported to be the first successful vaccine to be developed, and was invented by an English rural doctor by the name of Dr. Edward Jenner on May 14, 1796. Dr. Jenner was also the originator of the term "vaccine." 

Thanks to the amazing discovery of the smallpox vaccine, the total number of deaths in England related to this disease had dropped by two thirds within just 18 months. During that 18 months, 12,000 people had been vaccinated against the illness. Within one year, smallpox was nearly completely wiped out with the help of the World Health Organization. Thanks to Dr. Jenner's contribution to the medical field, countless lives have been saved by these vaccinations.

To learn more, please visit these links: